Testimonials

Hear what our families have to say.

“Our family has a long connection with Penrose Funerals, going back many generations. We chose them to conduct the funeral of our father/ husband because he requested them, and we have previously attended their services. We'd have to say there was nothing we could do to improve the service and the opportunity to add that personal touch on the day of the funeral (eg music) really added our own touch. Come with the highest recommendation.”

Marian & Stuart Freudenstein.

“Penrose Funerals is our local funeral home. We were extremely satisfied with how well we were kept informed during the arrangements and the compassion and professionalism of the staff. We were very grateful for the helpful suggestions they made to honour our mum.”

Gloria Wilder, Grenfell.

“We are so happy that we chose Penrose Funerals, who were so wonderful, showing us so much compassion and care. The team at Penrose Funerals, your professionalism and compassion was incredible and so appreciated at this difficult time. We were able to give my mum the farewell she deserved and a beautiful, personal and very moving service. So much thanks to Karen, who was so lovely and took so much time and care with us and our mother, who looked so beautiful and at peace.”

Thank you from the Verde family

“The team at Penrose Funerals were so obliging and compassionate, before and after, the passing of my dear uncle who passed away on Easter Sunday. The funeral was conducted by Karen and it was exactly what my uncle would have wanted and it made a very difficult day bearable. I couldn't recommend Penrose Funerals highly enough.”

Susan Campbell

“Penrose Funerals is a local business with wonderful staff. They were so professional and very caring when they conducted the funeral for my mother. There is nothing I would’ve changed. Highly recommended.”

Leanne Livingstone, Grenfell

“Their insight to put grieving families at ease at a really difficult time, is the reason we chose Penrose Funerals to conduct the funeral for my father. They have incredible attention to detail – nothing is too much trouble. Highly recommended!”

Irene Perrin, Young

“Penrose Funerals was recommended to us when my father died. I found them very caring, kind, gentle, respectful and helpful all the way. The choice of flowers was just perfect. A big thank you to allfor a wonderful job. Well done!”

Jan Clark, Cairns

“I was extremely satisfied with all of the aspects of service from Penrose Funerals. All staff were friendly, professional and helpful. They made my hardest day much easier.”

Gary Lowe, Grenfell

“I highly recommend Penrose Funerals to family and friends. I was impressed with their sincerity and how they arranged the service.”

Ean Pollard, Young

“We found the team at Penrose Funerals to be totally professional in every aspect. There was a high level of respect to everyone who attended Mum’s funeral. When they asked us how they could improve their service, we told them to ‘keep on doing exactly what you are all doing. Highly recommended.”

Robert and Carole Baldwin

“The funeral for my husband was tailored around his passion for tennis, and the parting tributes of tennis balls being buried with him was particularly poignant. I am very appreciative for the constant contact and reassurance throughout the entire process provided by Karen and Don at Penrose Funerals; including the conducting of the service in Canberra.”

Anne Doyle, Grenfell

“We found Penrose Funerals to be very supportive; ensuring we all understood what was required. They were very willing to listen and accommodate our requests. Everything flowed smoothly at the funeral and we have received many positive comments about the funeral and service arrangements.”

Bruce and Lyn Walker, Wirrimah, Young District

“My family and I chose Penrose Funerals because they are local and do an amazing job. I really liked how caring they are, and you can rest easy knowing everything is being attended to.”

Michelle Rohan, Grenfell

“We really liked the professional, caring and efficient service we received from Penrose Funerals. Every aspect was clearly explained and taken care of. The family did not have to do a lot at all.”

Nicola Mitton

“We really liked the professionalism of the staff at Penrose Funerals. They were willing to listen and also offered suggestions. They were compassionate and kept us informed every step of the way. Going the extra mile takes a lot of stress off the family.”

Ken and Virginia Doig

“The team at Penrose Funerals helped us pull off everything Bob wished for for his funeral. We had heard they were very good and we were extremely satisfied with all aspects of the arrangements.”

MJ Taylor, Grenfell

“We highly recommend the services of Penrose Funerals. We were very pleased with all aspects of mum’s funeral service and especially appreciated their courteous attention to both mum and all our family.”

Alan Smith, Eschol Park

“We chose Penrose Funerals as they service our area and I had previously attended their services. We were extremely satisfied with the arrangements and I really liked the friendliness of Karen in my home.”

Mrs Meryl Hunter

“Professionalism and compassion were what I liked most about the funeral service that Penrose Funerals conducted for my uncle. I was very happy with how they communicated and kept me informed.”

Michael Pearse, Young

“We chose Penrose Funerals because we heard good reports, as well as attending funerals they had conducted. The funeral arrangements were great and we would like to thank you for making the funeral service in Harden a lovely, memorable occasion.”

Mrs Lu Keir, Young

“What I liked most about my dealings with Penrose Funerals was their prompt service and the ability to conduct the proceedings as our family wanted. We were extremely satisfied with all aspects of the funeral.”

Don Robinson, Grenfell

“We were very happy with the professionalism and courtesy from the team at Penrose Funerals when they conducted my mother’s funeral in Young. They were very thorough and everything just worked.”

Dave Causer, Griffith

“Our family was exceptionally happy with the service provided by Penrose Funerals when my husband died. We are lucky to have people like Karen and Don continuing the Penrose tradition.”

Mrs. Nerida Feeney

“What we liked most was the personal touch. We were able to lean on you for guidance and direction, making the day perfect! Thank you.”

Rosemary Croker, Grenfell.

“The friendliness of this family-run business was certainly an influence in us choosing Penrose Funerals. The respect shown to my Dad was wonderful; and the support and guidance given to my mother and I will never be forgotten. The Penrose Funerals team made our thoughts a reality in what could be achieved in a wonderful celebration of my Dad's life.”

Jackie Gibson, Young

“We really appreciated their kindness and compassion. Nothing was too hard for them to do and the team were a delight to work with. The blankets at the cemetery were a lovely touch.”

Alan Holland.

“We chose Penrose Funerals because they were local and for their professionalism and trust. The service we received was absolutely wonderful, they were very caring and organised.”

Pam Kennar, Gingin WA

“Dad’s passing was very unexpected and our families where just in shock. It felt like all the staff at Penrose took myself and my brother under their wing. They just knew what to do and whom to contact for us as we lived out of town. They also kept us so well informed at every step.
The staff were just amazing so friendly, kind and so gentle. But most of all compassionate and caring. Their input into the funeral and helping us to make sure dad’s send-off was personal was something we will treasure.
I found it so reassuring to that the people who you talk to from the beginning were also there right til the end.
We can’t thank you enough for everything your team did. We know that he would have been so so chuffed.”

Danielle Foley and Andrew White

“Lovely, respectable people who listen to your every need, and go far and beyond to make sure your wishes for your loved one are fulfilled. Would definitely recommend Penrose Funerals.”

Christie Williams, Camden

“The personal care and attention with a female touch was greatly appreciated.”

Grant Simpson

“Not ever having organised a funeral before, its very daunting but with Karens help from Penrose Funerals, she made the job very easy in these troubling times.”

Doug Benson, Young

“You acted with the utmost professionalism in every aspect, but also in a loving and supportive way and that will be forever appreciated.”

Karen Curtis, Young

“The team at Penrose Funerals were very caring and understanding people. They were compassionate about what we wanted, and giving the sons one final opportunity to say goodbye really made a difference and was very comforting.”

Wendy and Kevin Clarke, Young

“We were extremely happy with all the arrangements for my father’s funeral and everything ran smoothly. I think it’s really important to have local people involved and I would especially like to thank Noelene for her support during this sad time. The team were willing to suggest alternatives and when they asked how they could improve their service, I told them “You can’t improve on perfection.”

Robert Stein, Grenfell

“The team at Penrose Funerals really showed me the way without pushing me. I had no idea how to organise everything and they did it with kindness and compassion, never making me feel pushed. Everything was perfect.”

Wendy Clifford, Young

“All our family would like to thank the staff at Penrose Funerals for the kind, loving and professional service they provided for our mother’s funeral. We could not have asked for any better care.”

Leonie Mitson

“During the worst days of our lives, your kindness, support and professionalism made the onerous task of burying our beloved son Paul seem easy. We were never rushed, nothing was ever too much trouble, and you always spoke to us gently and with great kindness. You gave us options we hadn’t thought of. You made suggestions for Paul’s service, you involved so many people, explaining to us that people wanted to be involved. Everything you promised, you delivered. When we were losing faith that everything would be ready, you quietly reassured us it would be, and it was. Thank you seems so inadequate for what you have done for us. We are so grateful to you all.”

Anne and Bill West

“Penrose Funeral Directors provided an amazing and personal service when my 26 year old daughter died suddenly and tragically. They are a professional organisation providing support in deeply saddened time in our lives. The personal touches, especially when young children were involved, to the constant contact to check how everybody was, the provision of mementos and all the extra activities that they undertake to assist in a time of dilemma sets them as a “cut above “. I cannot thank them enough for the service they provided to us. I would certainly not hesitate in recommending them to anybody who requires a professional and personal funeral director. Thanking you.”

Catherine, Melissa, Angela, John, James & Brittany PERRIN

“My family and I chose Penrose Funerals because we had seen them conduct another funeral and liked what we saw. We really appreciated their approach and help at such a sensitive time, and they carried out our wishes exactly as we asked.”

Mrs Thelly Horton, Boorowa

“In our business, we need the right tools & people on our side, to make a difficult situation easy. The ease of dealing with Penrose Funerals was all of that, wrapped up in a compassionate, understanding, helpful & respectful team. Just words are not enough to express our thanks & gratitude.”

Ian & Lorna Hardy, Young

“We were recommended to come to Penrose Funerals and on meeting you, we couldn’t have chosen better. We couldn’t fault a thing. You managed all our stress and worry, and were very approachable.”

Alison Johnston, Sydney

“What we liked most about Penrose Funerals was the kind, friendly and very understanding staff. Country service for country people.”

Jackie Knight, Young

“You’re not supposed to like funerals but our family sort of did, and Mum would have loved it.”

Trish Cooper

“Everything was carried out to a tee and the service was tremendous.”

George Small, Grenfell

“My sister and I wanted to create a wonderful funeral for our Mum that was fulfilling in every way. Giving her the best farewell ever that was loving, honouring and celebrating. We planned well ahead, from the painting of Mum's lifestory onto her coffin (which she loved) to the actual service itself at home in our garden. Well, it couldn't have unfolded more beautifully or perfectly with thanks to Karen and Don. They were there for us on standby all the time with their constant support and understanding. They knew the vital importance of doing things in our own timing and helped us to fulfill all our wishes. It was a glorious, divine farewell. And thankyou Karen for your loving, caring, meticulous preparation of Mum making our last vision of her - Beautiful!”

Kate Wimble

“I would like to thank Don and Karen for the professional and classy job you did for me with my Mother's grave. Your helpful and insightful manner was appreciated. The end result was a timeless, simple and elegant memorial for my parents.“

Kerry Eastlake

 

“What Penrose Funerals offers is not just a service. They carefully considered our wishes and we were impressed with their awareness of other faiths and traditions. My sister and I were really happy that mum was being looked after by ladies – we hadn’t realised this was available in our area.”

Philippa Jacobs, Young

“My sister and I felt very comfortable from the outset that Penrose Funerals would create a very individual funeral service that really reflected our Dad. They delivered on everything, right down to the music. It all went perfectly and really was the most beautiful service.”

Duncan K. Miller

“Right from my initial contact with Penrose Funerals, I felt reassured as they were understanding, thoughtful and caring. I appreciated how efficiently they got things rolling. ”

Yvonne Davis, Sydney

“We found that Penrose Funerals really listened to what we wanted. We value the care they showed us and how personalised they made the service.”

Linda Campbell

"Our family found Penrose Funerals to be compassionate and very respectful of our family and the decisions we made."

Jo Platt

“Don and Karen offered us a very personal and professional service. We were extremely satisfied with all aspects of my mum’s funeral and highly recommend them.”

Karen Campbell